A while ago, Anvil added a new feature which allowed us to create our own custom email for password reset, confirmation email and magic link. However it doesn’t seem to be working anymore. Here’s a clone link.
https://anvil.works/build#clone:K7G6PF6MWVP6HSJO=3GOFRR2S2KXRMB72OMFQLFC3
It is happening with all my apps.
As you can see in my clone link, I made some very small changes to the email for confirmation. However, I still get the default email message.
Thanks for flagging this - I’ve been able to reproduce this behaviour, so I’m moving this thread to Bug Reports. We’ll keep you updated!
Thank you so much. Will wait for your response.
Hi @divyeshlakhotia - we think may now be fixed, and I can no longer reproduce the behaviour. Can you check with your app and let us know if you’re still seeing this bug?
It still doesn’t work for me.
https://anvil.works/build#clone:WIBR4FNGGR5IXVRJ=LMCLYTABS6RFQ5QXAWJNZ4PL
I’m afraid I still can’t reproduce the error with a clone of that app. Would you be happy for us to investigate and modify the original in your account?
Sure. That will be great.
HI @divyeshlakhotia ,
We think we’ve figured out the issue, and it’s that Custom Emails aren’t available on the Free Plan (otherwise it’d be very easy to turn Anvil into a spam machine!). There are now docs to this effect and the IDE says as much when you go to the Users Service configuration page.
If I remember correctly, you used to be on an Individual Plan, and therefore probably stopped being able to configure emails when you downgraded, which explains why it ‘used’ to work but now doesn’t.
No, I haven’t been on Individual Plan. But the custom emails used to work only when the custom email feature had emerged.