Internal Server Error

Anvil Q&A
1

All my users are receiving the following error:

InternalError: Internal server error: 13f2ee73c543

Is this something going on with anvil? are other people experiencing this?

Also, my email service is failing. Just alot of oddness occuring with my backend.

3 Likes
2

Yes all my apps are offline.

2 Likes
3

Same here :sob: :sob:

This app may be misconfigured. The following error occurred:

An internal error occurred: 999706f512ea42e2

4

One is getting this:
InternalError: Internal server error: 93cbf8dc88ea

The other is getting this:

image
image927×187 11 KB

1 Like
5

anyone receive a response from anvil?

6

No, but they need to handle this urgently.

7

Same here.
It’s working intermittently.

1 Like
8

Hi folks,

Apologies for the disruption – this issue should now be resolved.

3 Likes
9

This is still occurring for some of my applications.

IDE output:

anvil.server.InternalError: Internal server error: 78af856ffdc5
at anvil-services/anvil/users/__init__.py:38
called from anvil-services/anvil/users/__init__.py:600
called from anvil-services/anvil/users/__init__.py:600
called from anvil-services/anvil/users/__init__.py:600

JS CONSOLE:

Uncaught (in promise) c {$d: dict, $s: Array(0), args: tuple, traceback: Array(5), cause: null, …}
Promise.catch (async)
m.callAsync @ PyDefUtils.js:433
openForm @ runner.js:1194
(anonymous) @ debug?requestTime=1665434637315:945
Promise.then (async)
(anonymous) @ debug?requestTime=1665434637315:945
e @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
t @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
setTimeout (async)
(anonymous) @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
c @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
fireWith @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
fire @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
c @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
fireWith @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
ready @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
B @ jquery.min.js?sha=f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d:2
10

Thanks, as of now the apps are loading, but with runtime errors and no server calls are functioning.

11

Update: We’re aware, and working the problem.

3 Likes
12

Hi all,

We think this one is now resolved. We’re still investigating the cause, but please can you let us know here if you’re still seeing issues? Thanks!

2 Likes
13

Nothing on my end! Thanks!

14

I have had no problems since the first fix :+1:

1 Like
15

Thank you. The issue is resolved!

16

The only bonkers thing still happening is that the header bar for a form in an alert is now intermittently mahoosive!

1 Like
17

Seems to be ok. just very slow. Also when attempting to edit they are showing blank forms and odd UI behaviors.