Hello,
I’ve seen numerous topics on the issue, though in many cases some users had been getting stuck in an infinite loop of “session expired”. In my case, my users get the popup after the app has been left alone for some time, as would be the expected behaviour of the “Session expired” popups.
However, sometimes there is no “Refresh Now” button. They must figure out how to manually refresh the app. So my few questions:
- Why is there sometimes no “Refresh Now” button in the “Session Expired” popup?
- Is there a way to automatically refresh the app rather than prompting/waiting for user action?
- What causes the session to expire, and is it possible to increase the timeout?
Thank you