Scheduled background tasks not running

Problem: Once daily scheduled tasks are not running at all. There is no record of the task in the app logs nor the background tasks log. Probably like 90% of the time it runs fine every day and produces full logs where expected, and the other 10% of the time the background task does not run at all nor produce any logs whatsoever.

I see there are some others here that are running into similar issues with overlapping tasks, etc and there is some evidence that the task was even started. But what I’m experiencing seems different? The task is simply not invoked at all and whatever is happening on the backend fails silently.

Any ideas?

Thank you

I have experienced this twice this month, but not before. Here is the issue I posted. In my case, most scheduled jobs are running, but one of them is getting skipped every so often.

Hi Jonathan,

Thank you so much for reporting this - we have now fixed a bug in Scheduled Tasks which we believe was responsible for the skipped tasks; please let us know if you continue to see this behaviour!

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Hello - thank you for following up on this. I’ll keep an eye out for any more issues and let you know.

Thank you so much
Jon

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