Internal Server error: Server runtime failed to start

Anvil Q&A
1

What I’m trying to do:
Start the app in the Development/build browser interface.
Basically just click the green RUN button, enter my password and then wait for the server to start. It times out.
(I have made no changes at all for several days)

What I’ve tried and what’s not working:
Browser stuff: Clear all history, clear all cache, close down and restart browsers (Chrome + Safari)
Local MacOS stuff. Ensure all programs are updated and no installs required. Rebooted.
Anvil-stuff - tried changing to a different commit and run my app (server timeout)

  • tried to switch between Live database and Test database (server timeout)
  • tried removing some python packages that I no longer use, rebuilt the image…the image build timed out.
  • Other apps in my build environment start fine.

Luckily my live apps are working, it is just where I do my dev/build work.

I am on a dedicated plan, have been using python 3.10(beta) for ages:

I’ve looked through the forum and I wonder if there is a partial degradation of service, as per Starting server runtime... anvil.server.RuntimeUnavailableError - #2 by jshaffstall

Anybody else facing the same issue?

I can’t share the app, as it is live.

Clone link:
share a copy of your app

2

ok, now I’m out of /tmp space again. this is deffo one for the support people

FileNotFoundError: [Errno 2] No usable temporary directory found in [‘/tmp’, ‘/var/tmp’, ‘/usr/tmp’, ‘/home/anvil/.downlink-sources/downlink-2024-01-26-10-46-10’]

My live app is down now. I’ll email the support guys
Like this one…App won't run, no /tmp or /var/tmp

Last time it was a disk/storage issue in AWS, I think.

3

Hi @robert.heelan,

Sorry about that - it looks like your dedicated server instance had indeed run out of space, and had failed to set off the alerts it was supposed to. Under normal circumstances, this would have been dealt with long before it impacted your apps. I’ve now made sure that the alerts are correctly configured and working, and you’re apps should be back up and running. Please let us know if you continue to see any issues.

4

@daviesian - thanks very much, my apps are now running again.
Would one of you please email me, I need to be better prepared if this happens again and I need your help.
Cheers

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