Anvil and Apps [Were] Down

rickhurlbatt · May 30, 2023, 9:35pm

It seems the IDE and our production apps are all down. Is there any info on this?

hugetim · May 30, 2023, 9:36pm

I get the Anvil logo when trying to reload the IDE, starting a minute ago or so:

daviesian · May 30, 2023, 9:39pm

Hi everyone,

We’re aware of this issue, and we’re working on it as we speak. We will have an update for you soon, thanks for your patience in the meantime.

rickhurlbatt · May 30, 2023, 9:39pm

Thanks for the prompt update Ian

anthonys · May 30, 2023, 9:46pm

Looks like everything is back up. Although loading time is very slow.

meredydd · May 30, 2023, 9:49pm

We’ve got the immediate cause mitigated, and are continuing to investigate.

Summary: We’re staggering back to our feet, stand by…

stefano.menci · May 30, 2023, 9:49pm

I’m back up and running, but one of the two apps I was working on had a new broken commit.
I did reset the branch back where it was before and now it’s working well.

This is the diff from that new commit that popped up after the service was back:

anthonys · May 30, 2023, 9:51pm

Shout to the anvil team for taking in the communities request and being very informative and timely

anthonys · May 30, 2023, 10:12pm

Some of my users are still getting the following error.

anvil.server.RuntimeUnavailableError: Server resources not available for 'python3-full'. If this error persists for more than a few minutes, please contact support@anvil.works.

daviesian · May 30, 2023, 11:32pm

Hi folks,

Thanks for your patience this evening. Everything should now be back to normal. We’ll post a proper update in due course, but for now we are confident that the issue is resolved.

Apologies again for the outage.