Hi @mikecooper49,
If you want private support, that’s available as a paid service. In general, we (and our awesome community) provide free support as long as it’s in public so everyone can benefit from the answer.
This is a forum for discussion about Anvil, and one of the reasons we created Anvil is that setting up your own local Python environment is often a fiddly process. So this topic is already marginal – there’s a limit to how much support we can give with the idiosyncrasies of each user’s widely varying computer!
If you’d like more assistance, I would suggest having a look at our guide to how to ask a good question, and this worked example of making it easier for someone to help you. In particular, if you explained what you had tried, specifically what the error was (and in which Python interpreter, which virtualenv you were running it, etc), you might get a little more help, even though the question is a little off-topic round here 